Privacy of Personal Health Information

Last updated: July 2026. This notice is a general template and should be reviewed by your legal counsel before reliance.

At Sol Dental Studio, protecting your personal health information is a core part of our care. This notice explains how we handle personal health information in accordance with Ontario’s Personal Health Information Protection Act, 2004 (PHIPA), which governs health information custodians such as dental practices. It complements our general Privacy Policy, which covers our website.

What We Collect

To provide dental care, we collect personal health information such as your name, contact details, health history, dental and medical records, treatment notes, X-rays and images, and insurance and billing information.

How We Use and Disclose It

  • To provide, coordinate, and follow up on your dental care (your “circle of care”)
  • To communicate with you about appointments and treatment
  • To process insurance claims and payments with your consent
  • To meet legal, regulatory, and professional obligations

We do not use or disclose your personal health information for purposes unrelated to your care without your consent, except where permitted or required by law.

Consent

By seeking care with us, you consent to the collection, use, and disclosure of your personal health information as described here. You may withdraw or limit your consent, subject to legal and professional limits, by contacting us.

Safeguards

We use administrative, physical, and technical safeguards to protect your personal health information against loss, theft, and unauthorized access, use, or disclosure.

Your Rights

Under PHIPA, you have the right to access your records and to request corrections. Contact our office to make a request.

Retention

We retain records for the period required by law and applicable regulatory (Royal College of Dental Surgeons of Ontario) requirements, then securely dispose of them.

Questions or Concerns

If you have questions or wish to make a complaint, please contact us first. You may also contact the Information and Privacy Commissioner of Ontario (IPC) at ipc.on.ca.

Sol Dental Studio
2450 Old Bronte Rd, Unit E, Oakville, ON L6M 5P6
Phone: (289) 644-1701
Email: info@soldental.ca